JCPenney store

How to Enter the JCPenney Survey at

In today’s retail landscape, customer feedback plays a pivotal role in shaping the shopping experience. Retailers like JCPenney understand the significance of understanding their customers’ opinions and improving their services accordingly. That’s why JCPenney has introduced an easy-to-use online survey platform at, where customers can share their thoughts and, as a token of appreciation, earn a valuable 10% off coupon. In this article, we’ll walk you through the steps to participate in the JCPenney Survey and claim your discount.

Why Participate in the JCPenney Survey?

Before we delve into the details, let’s discuss why participating in the JCPenney Survey is a win-win for both customers and the retailer:

Voice Your Opinions

JCPenney values your feedback. By participating, you can voice your opinions about your recent shopping experiences, helping the company understand what it’s doing right and where it can improve.

Influence Future Improvements

Your feedback can directly impact the future shopping experience at JCPenney. They take customer input seriously and use it to make meaningful changes.

Get Rewarded

As a token of appreciation for your time and effort, JCPenney offers a 10% off coupon that you can use on your next purchase. It’s a small thank-you gesture for your valuable insights.

Steps to Enter the JCPenney Survey

Now, let’s get into the nitty-gritty of how to participate in the JCPenney Survey:

Step 1: Access the Survey

To begin, you’ll need an internet connection and a device (computer, tablet, or smartphone). Open your preferred web browser and go to You’ll land on the official survey page.

Step 2: Choose Your Preferred Language

JCPenney offers the survey in both English and Spanish. Select your preferred language to continue.

Step 3: Enter the Access Code

On the survey page, you’ll find a field to enter the 22-digit access code from your receipt. Type it in carefully.

Step 4: Start the Survey

Once you’ve entered the access code, click on the “Next” button to begin the survey.

Step 5: Answer the Questions

The survey will present you with a series of questions about your recent shopping experience. Be honest and provide detailed feedback where possible.

Step 6: Receive Your Coupon

After completing the survey, you’ll receive a 10% off coupon. Make sure to save this coupon code for your next JCPenney visit.


Participating in the JCPenney Survey at is a straightforward process that allows you to contribute your opinions and earn a valuable 10% off coupon. It’s a win-win situation, where your feedback helps improve JCPenney’s services, ensuring a better shopping experience for you and future customers.

So, the next time you shop at JCPenney, remember to take a few minutes to share your thoughts and get rewarded for your valuable feedback.

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