JCPenney store sign

How to Take the JCPenney Survey at

If you’re a regular shopper at JCPenney, you’ll be excited to learn about the opportunity to take their customer satisfaction survey and earn a valuable 10% off coupon for your next purchase. Participating in the JCPenney Survey at is a straightforward process that not only allows you to share your feedback but also rewards you for your time and opinion. In this article, we’ll guide you through the steps to take the survey and make the most of this discount opportunity.

Why Your Feedback Matters

JCPenney values the opinions of its customers. By participating in the survey, you’re contributing to the company’s efforts to enhance its products, services, and overall customer experience. Your insights with the survey at identify areas for improvement and ensure that they continue to meet and exceed customer expectations.

Prerequisites for Taking the Survey

Before diving into the survey, there are a few things you’ll need:

  • A valid JCPenney purchase receipt with a survey invitation.
  • A device with an internet connection to access the survey website.
  • Basic understanding of English or Spanish, as the survey is available in both languages.

Step-by-Step Guide: How to Take the JCPenney Survey

1. Accessing the Survey Website

To start, open your preferred web browser and navigate to

2. Choosing Your Preferred Language

Select your preferred language between English and Spanish. This ensures you can provide feedback in the language you’re most comfortable with.

3. Entering the Survey Details

Locate the 22-digit access code on your purchase receipt and enter it on the survey website. This code is unique to your transaction and allows JCPenney to link your feedback to your recent shopping experience.

4. Answering the Survey Questions

Once the access code is verified, you’ll be presented with a series of questions about your recent visit to JCPenney. These questions cover various aspects of your shopping experience, from store cleanliness to staff helpfulness.

5. Receiving Your 10% Off Coupon

Upon completing the survey, you’ll receive a validation code. Note this code on your purchase receipt. Present the receipt with the validation code on your next visit to JCPenney to enjoy a 10% discount on your purchase.

Tips for Providing Constructive Feedback

  • Be specific and honest in your responses.
  • Highlight both positive experiences and areas for improvement.
  • Share detailed feedback that can help JCPenney understand your perspective.


Participating in the JCPenney Survey at is not only a chance to express your opinions but also an opportunity to earn a 10% off coupon for your next shopping spree. By sharing your insights, you contribute to JCPenney’s commitment to delivering an exceptional customer experience. So, grab your receipt, access the survey, and enjoy the benefits of sharing your feedback!

Leave a Reply

Your email address will not be published. Required fields are marked *