Marks & Spencer store sign

How to Take the M&S Survey at

Are you a frequent shopper at Marks & Spencer (M&S)? If so, here’s your chance to share your valuable feedback and opinions while getting a chance to win exciting rewards. The survey is an excellent opportunity for M&S customers to voice their thoughts and experiences. In this article, we’ll guide you through the process of taking the survey, step by step.


Customer feedback is invaluable for businesses, and M&S understands this well. The survey is designed to gather insights directly from customers, helping the company enhance its products, services, and overall shopping experience.

Benefits of Taking the Survey

Participating in the survey comes with its own set of advantages. Firstly, it allows you to have a say in how M&S operates and serves its customers. Additionally, upon completing the survey, you stand a chance to win a FREE £50 Gift E-Voucher to spend at Marks & Spencer!

Survey Prerequisites

Before diving into the survey, ensure you have the following:

  • A stable internet connection
  • A recent purchase receipt from M&S
  • A device with a web browser

Step-by-Step Guide to Taking the Survey

  1. Access the Survey Website: To begin, open your web browser and visit the official survey website:
  2. Enter the Required Information: Locate the unique survey code, as well as the date and time of visit on your M&S receipt and enter it on the website. This information ensures that your feedback is associated with your recent shopping experience.
  3. Answer Survey Questions: The survey will consist of various questions about your recent visit to M&S. Be honest and specific in your responses. Your feedback can contribute to positive changes.
  4. Submit the Survey: After answering all the questions, review your responses and click the “Submit” button. Congratulations, you’ve successfully completed the survey!

Tips for Providing Genuine Feedback

  • Be specific about your experiences.
  • Mention both positive and areas for improvement.
  • Avoid rushing through the survey.

Frequently Asked Questions (FAQs)

  • Can I take the survey without a purchase receipt? Unfortunately, a valid purchase receipt is usually required to participate in the survey.
  • How long does the survey take to complete? On average, the survey takes around 5 minutes to complete.
  • What if I face technical issues during the survey? In case of technical difficulties, you can reach out to M&S customer support for assistance.
  • How frequently can I participate in the survey for rewards? Sweepstakes entries are limited to 1 entry per month.


In conclusion, taking the survey is a straightforward process that not only allows you to express your opinions but also grants you the chance to earn exciting rewards. Your feedback plays a vital role in shaping the M&S shopping experience for yourself and other customers. So, don’t miss out on this opportunity to make your voice heard!

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