Subway restaurant sign

How to Take the Subway Survey at

Subway, the renowned fast-food chain known for its delicious sandwiches, is not just about providing great food but also cares deeply about customer feedback. To enhance customer experience and improve its services, Subway has launched the Subway Listens Survey. This survey not only allows you to share your valuable opinions but also rewards you with the opportunity to earn 2 FREE cookies or a FREE drink. In this article, we’ll walk you through the simple steps to participate in the Subway Listens survey and claim your tasty rewards.

Understanding the Importance of Customer Feedback

Customer feedback is the lifeblood of any successful business. It provides insights into what customers love, what can be improved, and what new offerings might resonate with them. Subway recognizes the significance of understanding its customers’ needs and preferences, which is why the Subway Listens Survey was created.

Step-by-Step Guide to Taking the Subway Listens Survey

Accessing the Survey Website

To get started, open your preferred web browser and go to

Provide Your Information

To begin the survey you must enter your Email Address, First Name, and Last Name. This information is used to verify your identity and help with contacting you if needed.

Entering the Store Number

Locate the store number on your receipt and enter it into the appropriate field on the survey page.

Answering Survey Questions

The survey will present a series of questions about your recent Subway experience. Be honest and specific in your responses.

Redeeming Your Rewards

Subway offers two delicious reward options:

Option 1: 2 FREE Cookies

If you have a sweet tooth, this option is perfect for you. After completing the survey, you’ll receive a validation code that you can use to claim 2 FREE cookies on your next visit to Subway.

Option 2: FREE Drink

Prefer something refreshing? Opt for the FREE drink reward instead. The validation code you receive can be used to enjoy a complimentary drink with your next Subway meal.

Frequently Asked Questions (FAQs)

  1. Can I redeem my rewards immediately after completing the survey? You’ll receive a validation code that you can use on your next visit to Subway to claim your rewards.
  2. Are there expiration dates for the validation codes? Yes, validation codes typically have an expiration date, so make sure to use them before they expire.
  3. Can I participate in the survey multiple times for more rewards? The survey is usually limited to one entry per receipt.
  4. What if I face technical difficulties while taking the survey? If you encounter any issues, reach out to Subway’s customer support for assistance.


The Subway Listens survey is not just a survey – it’s your chance to have your voice heard and to earn tasty rewards in return. Your feedback matters to Subway, and this survey is a testament to their commitment to delivering exceptional customer experiences. So, the next time you enjoy a Subway meal, remember that your opinions are not only valued but also rewarded. Don’t miss out on the opportunity to claim 2 FREE cookies or a FREE drink – participate in the survey at today!

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